Under what circumstances should a Proctor reset an exam for a student, creating a new test?

FocalPointK12 Support Agent
FocalPointK12 Support Agent
  • Updated

Proctors should consider resetting an exam for a student under the following circumstances:

  1. Technical Issues: In case of technical glitches or disruptions that significantly impact the student's ability to complete the exam.
  2. Interruptions: If unexpected interruptions, such as an emergency or system failure, occur during the exam.
  3. Invalidations: When there is a need to invalidate the current exam due to procedural errors or other unforeseen issues.

In these situations, Proctors can reset the exam to ensure a fair and accurate assessment for the student.

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