Lily
Activity overview
Latest activity by Lily
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Lily created an article,
How to enroll student to an exam?
Login to https://ade.backpack.education with your credentials. Once you are logged in, click on Administration tab Select Provisioning You will be finding Exam Takers list on the right panel S...
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Lily created an article,
Managing Student Logins and Accommodations
Proctors and controllers can provide login credentials to students. Students need to login to https://ade.backpack.education In order to find the Username of students: You can find the user na...
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Lily created an article,
Can we remove students from the tenant?
The test coordinator(controller) or proctor can delete the student logins. However, from backend our team need to remove the data once the organisation and student details are provided to Focal P...
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Lily created an article,
What is the time zone for ADE tenants?
Yes, the tenant is configured with MST (Mountain Standard Time), so all dates and times displayed within the application are in MST for ADE tenants. Therefore, when you set a time slot for the tes...
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Lily created an article,
I am unable to create login for the user using special characters
We do not allow special characters for creating usernames(logins). We only allow spaces and "-". When there are any special characters either in the First name or the last name, username/login can...
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Lily created an article,
Can a pretest be rescheduled if the student was unable to take it during the original time slot?
Yes, the student can take the test at any time until the toggle is set to live, even if they miss the original time slot. https://support.focalpointk12.com/hc/en-us/articles/21287847932557-Proctor...
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Lily created an article,
Unable to login to Exam Center
If you are facing trouble while logging in with your credentials and getting a screen as below, thenplease avoid using the Focal Point Login URL: https://id2.backpack.education/Account/Login Foca...
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Lily created an article,
How to assign the time slot to students who are not under Enrollee list?
Kindly login to https://ade.backpack.education using your username and password. Proctor need to assign a student to the exam, however the student is not listed under Enrollees.For example : St...
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Lily created an article,
How to find student details in the application?
Kindly login to https://ade.backpack.education using your username and password Once you are logged in to your profile and search for "Administration" tab on the left panel, click on the drop ...
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Lily created an article,
How to Create a Time Slot ?
Access Exam Details: Click on 'Enrollments'. Select the specific 'Examination' and 'Location' for which you want to create a time slot. Navigate to Time Slots: Then, go to 'Time Slots' Cli...
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