FocalPointK12 Support Agent
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Latest activity by FocalPointK12 Support Agent
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FocalPointK12 Support Agent created an article,
Office Hours Details for Session 2 - January 2024 (Jan 11, Jan 16, Jan 18)
Below are the details for our January 2024 Office Hours sessions, which will be held on January 11, January 16, and January 18. Please refer to the attached PDF document for specific dates, times, ...
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FocalPointK12 Support Agent created an article,
Release Notes: 09 December 2023
1.Role: Proctor Title: Show proctor name against the assigned exam takers in enrollees. Description: In the Enrollees Tab when proctor enables “All” toggle, then we are showing proctor name again...
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FocalPointK12 Support Agent created an article,
Under what circumstances should a Proctor reset an exam for a student, creating a new test?
Proctors should consider resetting an exam for a student under the following circumstances: Technical Issues: In case of technical glitches or disruptions that significantly impact the student's a...
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FocalPointK12 Support Agent created an article,
Why can't I bookmark the FocalPoint login page directly?
The FocalPoint login page is dynamically generated for each user request, serving as a crucial security measure to protect against potential cyber threats and unauthorized access. This dynamic gene...
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FocalPointK12 Support Agent created an article,
Training for Test Coordinators
Title: Test Coordinator Training on FocalPoint for the Achievement Tutoring Program. Topics covered: Overview Navigation Provisioning Users Managing Exams Administration Reporting Time Estimate...
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FocalPointK12 Support Agent created an article,
How to Assign Enrollees/Students to Exam
Access Enrollments: Select the ‘Enrollments’ tab on the left side of the page. Specify Exam Details: Within 'Enrollments', choose the specific 'Examinations' and 'Location' Click on 'Enrollees'....
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FocalPointK12 Support Agent created an article,
I Don't Have A Login, How Can I Obtain One?
If you don't have a login, please contact Your Test Coordinator for assistance in obtaining access credentials.
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FocalPointK12 Support Agent created an article,
How Can Coordinators And Proctors Obtain Their Training Completion Certificates Before Using The Platform?
Coordinators and Proctors can request their training completion certificates by sending an email to the Support Center, confirming their successful completion of the training. Upon receipt, the Su...
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FocalPointK12 Support Agent created an article,
What Are The Guidelines For Administering Exams To ExamTakers Who Require Printed Materials?
ExamTakers requiring a paper-based exam follow these guidelines: Request Paper-Based Exam: Notify the Test Coordinator in advance if a paper-based exam is needed. District Coordinator's...
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FocalPointK12 Support Agent created an article,
How To Add Exam Takers Using Bulk Upload?
Click on the 'Administration' menu. Navigate to Provisioning. Select the Exam takers tab. Click on the template to download the Exam Takers Import Template. Then, fill in all the required deta...
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